Digitalize Money Service Business
Branches have always been the most popular face-to-face interaction channel for Remittance and Money Exchange transactions amongst the customers. OmniBranch as the name suggest is a fully web-based front-office module that enables the multi-currency, multi-branch, multi-services platform to process several transactions on a real-time basis. Its high customer-centric 360° view of the Customer portfolio facilitates the implementation of better operational and compliance measures. It also enhances the customer’s experience with more informed interaction with the customer based on their previous transaction history, risk profile, preferred beneficiary and type of remittance. The system facilitates anywhere and everywhere branch banking with a single customer database.
The key functions of OmniBranch Modules are:
Web-based Unified front end (UFE) solutions for Customer Onboarding, ID validations, Remittance, Money Exchange, Ancillary services and Wholesale Bank Note Trading.
Branch grouping into Region level, assigning of Regional Manager for supervision of branches falling into the region
Integrated with ID Authentication devices such as IC Card reader and capturing of information while customer onboarding
Highly Secured login and access management with 2 Factor Authentication.
Multiple Currency Stock Management with Vault function for tightly controlled balancing, transactions and Reporting.
Paperless and 4 Eye or 6 Eye driven automated workflows for operational efficiency based on the type of transactions and risk associated with the transaction.
Multiple limits for Tellers Balance, Currency Stock, Branch Balance, Transaction Limit based on the transaction type
Real-time reports for Branch Operations, Transactions, Currency Collections, Cancellation & Refunds and End of Day Balancing
Web-based Unified front end (UFE) solutions for Customer Onboarding, ID validations, Remittance, Money Exchange, Ancillary services and Wholesale Bank Note Trading.
Branch grouping into Region level, assigning of Regional Manager for supervision of branches falling into the region
Integrated with ID Authentication devices such as IC Card reader and capturing of information while customer onboarding
Highly Secured login and access management with 2 Factor Authentication.
Multiple Currency Stock Management with Vault function for tightly controlled balancing, transactions and Reporting.
Paperless and 4 Eye or 6 Eye driven automated workflows for operational efficiency based on the type of transactions and risk associated with the transaction.
Real-time reports for Branch Operations, Transactions, Currency Collections, Cancellation & Refunds and End of Day Balancing